Returns

Still not completely satisfied with the product you ordered? We regret that. You can always return the product to us. Note: the product must be complete and in its original packaging. If the product has been used or damaged, we cannot take it back. Note: Unfortunately it is not possible to exchange your products directly for another size, for example. You have to send the product you don't want back to Yellow B. Cycling B.V.. You can order the right product or size again via our website. Of course we will refund you the purchase price of your first ordered product.

These are our terms and conditions:

  • You can return within 30 days without reason
  • The product must be complete and in its original packaging. If the product is used or damaged, we cannot take it back
  • The cost of the return is for the customer
  • The refund is arranged within a few days after receipt at Yellow B. Cycling B.V.

Return shipping costs
The cost of return shipping is for his own account.

Return conditions

  • You can return your order to us within 30 days of the invoice date.
  • The product must be complete and in the original packaging. If the product has been used or damaged, we cannot take it back.
  • If you return your entire order with multiple products, we will refund you the purchase price.
  • If you only return part of your order, we will only refund you the purchase price of the returned products.
  • Once the product has reached us, you will receive your refund. It can take up to 12 business days for the order to be returned to our warehouse.

Return address, both domestic and international
Hexspoor E-fulfillment
Van Salmstraat 54
5281 RS Boxtel
The Netherlands

When we receive your package, we will assess the product and issue a refund. Within a few days you will receive your money back.

Exchanging products
Unfortunately it is not possible to exchange your products directly for another size. You have to return the product you do not want.